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Have Questions?
We strive to be as transparent as possible from how much investing in your health will cost to how we work with you to meet your goals. Below are some of the most common questions we have received & additional information on who we are best suited to help. If you don't find what you're looking for, please reach out to us directly so we can address any concerns that may be holding you back from getting the support you need.
10 Most Common Questions
- 01Yes! Restorative Wellness NC is based in the Raleigh, North Carolina area, but our practice is completely virtual. That means you don't have to live in Raleigh, or even North Carolina, to work with us. We work with clients in many states in the US through virtual functional medicine health coaching, so you can meet with us from home while still receiving personalized education, nutrition and lifestyle guidance, supplement support, and ongoing coaching.Some functional and conventional lab testing options vary by state, so we'll always let you know what testing is available where you live.
- 02Possibly! Health is a universal concern and thankfully we are able to work with clients from all over the world. Please Note:We may be able to work with clients outside the U.S. depending on where you live. Availability of certain services, lab testing, and supplements can vary by location, so we will review those details before confirming your appointment.We operate on Eastern Standard Time (EST - New York). Please be aware of ant time difference when scheduling appointments.
- 03All of our functional medicine health coaching appointments are currently virtual! Sessions are held through our HIPAA-compliant video and audio platform, so we can still meet face-to-face while saving you the trip and the traffic.Restorative Wellness NC provides virtual functional medicine health coaching focused on personalized health education, nutrition, lifestyle, supplements, and other factors that may influence how you feel. We work with clients navigating chronic and complex health concerns and provide ongoing support based on your individual needs and goals.
- 04We take a personalized, whole-person approach to functional medicine health coaching. Instead of looking at one symptom in isolation, we look at the bigger picture.We believe there is usually more to the story than the symptom that brought you here. If you're exhausted, struggling with your digestion, reacting to foods, dealing with hormone changes, or simply don't feel like yourself, we don't want to look at that concern in a vacuum. We want to know what else is going on and what may have been overlooked.That might mean looking at whether you're eating enough, how your blood sugar is behaving, nutrient status, digestive health, medications and supplements, sleep, stress, hormone and thyroid health, or what you're being exposed to in your home and environment. Sometimes the pieces that seem completely unrelated are the ones worth looking at more closely.When it makes sense, we can dig deeper with advanced functional and conventional lab testing rather than guessing. From there, we help you make sense of what we're seeing and build a personalized wellness plan with practical changes, supplement education, and ongoing support.There isn't one diet, supplement list, or wellness plan that works for everyone. We want to understand your story first and then figure out what actually makes sense for you.
- 05We do not replace your Primary care provider, or any other doctor. Our services are designed to complement your existing medical care through health education, nutrition and lifestyle support.
- 06Great Question! Although our practice is Founded by a Doctor of Pharmacy, we do NOT prescribe any medications.We may provide education about supplements that could support your individual health needs, but we do not prescribe medications or recommend changing or stopping prescribed medications. We always advise you to check with your primary care provider & other specialists before implementing, adjusting, or stopping any supplements. We will never tell you to stop taking your current medications. If we see cause for concern, we will advise you to speak to your doctor and we will help provide you with appropriate questions to ask the doctor on the subject in question!
- 07We do not include supplements in our price, and here's why. Supplements can be a helpful tool for supporting health, but everyone's needs are different. We would not want to assume someone wants several supplement recommendations, include a hefty price tag to meet that assumption, and find out you only need a few. To save you money and give you more flexibility in choosing how much you want to spend on supporting your body, we review supplements that may be helpful to you and let you decide (with your doctor's oversight) which ones to buy.
- 08After your first appointment is confirmed, you will receive an introductory email giving you access to your client portal, along with instructions to complete 3 new client intake forms. All forms are online within your client portal (no need for a printer!). We do require you to fill out the paperwork at least 1 week prior to your appointment so that we have enough time to thoroughly review your answers before your appointment.On the day of your appointment, you will need a wifi-connected device that has working video & audio. Use whichever device you are most comfortable with, whether that is your smart phone, computer or tablet. We ask that you log into your client portal and click the video call link 5-10 minutes prior to your appointment time so that we can help you troubleshoot if need be.
- 09We do not accept insurance. Our services are private-pay and allow us to provide longer appointments, personalized education, and ongoing support that are not typically covered by insurance.
- 10We do! We provide 4- and 6-month payment plans based on the package you choose, as well as case-by-case options. We know investing in personalized health education and support can be a significant expense, and we want to make our services as accessible as possible. If you have questions about payment options, we're happy to help.
- 11We ask that you notify us of any cancellation 48 business hours prior to your scheduled appointment. We know life throws curve balls and sometimes things come up last minute. There is no late fee for your first last minute cancellation. After that, we do charge a $150 fee before rescheduling your appointment.
- 12This is a tough question because each person has a multitude of health symptoms and conditions that that they have been struggling with for varying amounts of time. As much as we want to provide you with a straight forward answer, it's not that simple. Each person will experience different changes to their health at different times and in different ways.We know that isn't the answer you were hoping for, but it is the honest answer. Be weary of anyone who guarantees a specific result in a certain time frame for health. We are all different and will respond differently to the same health plan. That is why we focus our efforts so heavily on personalizing our wellness plans to your unique needs. What we can say is that meaningful changes in health often take time, especially when you've been struggling for years. We focus on giving you practical education, personalized support, and sustainable strategies you can consistently work on over time. How and when you notice changes will be individual to you.
- 13Digestive health is a big part of what we do. If you're constantly trying to figure out which food made you feel awful, dealing with bloating or unpredictable digestion, or feel like your list of “safe” foods keeps getting smaller, we want to look beyond simply telling you what to eliminate.We look at your symptoms, eating patterns, food sensitivities and intolerances, nutrient status, stress, medications and supplements, and other factors that may be affecting your digestive health. Advanced stool, food sensitivity, or other functional lab testing can give us additional information to work with. The goal is to better understand your individual patterns and help you make changes that actually make sense for your body and your life.
- 14Absolutely! Autoimmunity is one of the areas we care deeply about because we know how frustrating it can be to feel like managing the diagnosis is the end of the conversation. We want to help you look at the bigger picture and ask what else may be adding stress to your system.That means digging deeper into things like the foods you eat, possible food sensitivities, digestive health, nutrient status, stress, sleep, and what you are being exposed to in your everyday environment. For some people, that may also mean looking more closely at potential mold exposure, environmental toxins, or other factors that have been easy to overlook. Advanced lab testing can give us additional information when it makes sense for your individual situation.There usually isn't one single piece of the puzzle, and we don't believe everyone with autoimmunity needs the same plan. Our goal is to help you better understand what may be influencing your health, figure out where it makes sense to start, and make changes that feel realistic for your life.
- 15Hormones don't exist in a bubble, which is why we like to look at what may be influencing them rather than focusing on one number alone. We work with clients navigating hormone, thyroid, and period health concerns and look at things like whether you're eating enough, blood sugar patterns, nutrient status, stress, sleep, exercise, and other pieces of your health that may matter.We can also access advanced lab testing to take a closer look at hormone, thyroid, metabolic, and nutrient markers. We use that information alongside your health history and current concerns to provide education and support that is personalized to what your body actually needs.
- 16This one is especially personal to us. We've navigated toxic mold illness ourselves, so we understand how overwhelming it can feel when you're trying to figure out whether your environment is affecting your health and what you're supposed to do next.We can help you understand the process, including options for testing your home and your body, what those different tests can and cannot tell you, questions to consider when evaluating your environment, and practical next steps. We can also help you look at nutrition, lifestyle, nutrient needs, supplements, and other ways to support your body during and after an exposure. When something requires a mold inspector, remediation professional, physician, or another specialist, we'll help you understand when it's time to bring that person into the picture too.
- 17Sometimes anxiety, stress, or changes in mood are part of a much bigger health picture. We don't assume every symptom has the same explanation, and we don't stop at telling you to “manage your stress.”We can look more closely at things that may be relevant to how you're feeling, including whether you're eating enough, blood sugar patterns, nutrient status, sleep, caffeine, digestive health, environmental exposures (such as toxic mold), medications and supplements, and your everyday stress load. Our role isn't to diagnose or treat a mental health condition, but we can help you explore the health and lifestyle pieces that may be worth paying attention to while working alongside your healthcare team when needed.
- 18Absolutely! If you're tired no matter how much you sleep, crashing halfway through the day, relying on caffeine just to function, or feel like your energy isn't what it used to be, we want to know more than how many hours you're sleeping.Fatigue can look very different from one person to the next. Maybe you're waking up exhausted, hitting a wall after meals, struggling to exercise without feeling wiped out, or dealing with brain fog right along with it. Those patterns can give us important clues about where it makes sense to look more closely.Depending on your history, we may explore nutrition, blood sugar, nutrient status, thyroid and hormone health, sleep, stress, medications, digestive health, or other factors that could be contributing to the bigger picture. Lab testing may also give us additional information when appropriate. From there, we can help you make sense of what you're seeing and focus on practical ways to support better energy.
- 19We do, and testing is never one-size-fits-all. We have access to a wide range of advanced functional and conventional lab testing and help determine which options may actually provide useful information based on your health history and goals.Testing may include comprehensive stool testing, organic acids testing, food sensitivity testing, hormone and cortisol testing, thyroid and metabolic bloodwork, nutrient testing, toxic and essential element testing, and other specialized labs. We walk you through what the testing looks at, help you understand your results from a wellness and educational perspective, and use that information to personalize your support.
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Let's get to work today so you can look back a few months from now and thank yourself for starting when you did
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Give us a call, fill out the form below, or check out the "Work With Me" page to get a deeper sense of the support you will receive when working with us.
Questions?
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Address: 8311 Brier Creek Parkway
Suite 105-178
Raleigh, NC, 27617